What is the cost and time of shipping?
Shipping is free for all orders of three pairs of socks or more. If your order contains less socks, the shipping cost is 9.95 Euro for delivery in 7 working days. Please note that we have longer delivery times during the Christmas period.
Note: Delivery times also include production times for our products that are made-to-order.
Which countries do you deliver to?
At the moment shipping is active only for countries within the European Union (Switzerland and Norway are excluded) and the US.
How can I track my shipment
At the time of shipment and depending on the selected shipping method you will receive an email confirming the fulfillment of your order. In the case of shipment by courier, the email contains the tracking number of the package and a link that will allow you to follow the status of your shipment.
My order has not been delivered yet, what can I do?
First, open the confirmation e-mail we sent you at the time of the order, you will find the shipping method you selected and the estimated delivery time. Please note that the time is calculated in working days (Monday to Friday).
If the estimated delivery date has passed more than five working days, please contact our Customer Service.